Frequently Asked Questions
What is a SnapTag?
A SnapTag is a type of mobile barcode that brands use on advertising, packaging, store signage and more to provide you with information, chances to win, coupons, and more. If you don’t see a SnapTag nearby, checkout the Featured Snaps section to find out where you can find one.
What barcodes can I scan?
You can scan just about any type of barcode with this app, however, it will only return information for UPC Code (universal product codes) which are found on most product packages. If you scan a different barcode that has not been connected to some sort of offer by the brand, then you will just get an error that says we couldn’t recognize that barcode.
What is a QR Code?
QR Codes are the square barcodes that consist of black and white squares. They can sometimes contain color and even have a logo or image in them. You can scan those with this app to take you to a website. This app does not scan QR Codes that do other things like send a text or make a call. We focused only on those that take you to a website.
What is Featured Snaps?
We created the Featured Snaps section so you can explore offers from our advertisers without having to be in front of a SnapTag or barcode. We’ll update this section so check back often.
Why should I connect to Facebook and/or Twitter?
If you connect to Facebook and/or Twitter, then you can share products and offers that you find with this app. Just connect from your profile page, then after you’ve scanned a code, you’ll tap the icon in the top right corner to share. You’ll then select Facebook or Twitter, you can also share via email.
Why do I have to provide my email?
We use your email only send you follow up information that you ask for after you scan a code. We will not sell or distribute any information you give us unless you expressly ask us to on behalf of an advertiser. We take your privacy very seriously.
Why should I provide my name?
This is mostly just to personalize your app and it’s totally up to you if you want to provide your name.